Updates on payments, deliveries and customer support
We would like to inform you that we have started a collaboration with Global-e, a strategic partner that actively supports us in our development and growth on international markets.
Global-e securely manages orders and payments, allowing us to provide a better shopping experience that is safe, clear, and tailored globally.
This new collaboration will offer the following benefits:
- Secure payments as always, now with local payment methods tailored to your country
- Fast shipping through the most efficient local couriers
- Quick and easy customer support thanks to the new dedicated platform with multilingual assistance
We would like to emphasize that the identity, values, and quality of the brand will remain unchanged.
The selection, quality control of garments, and order preparation will continue to be managed internally by Abraham Industries.
Global-e, on the other hand, will handle the entire purchasing process: from shipping and delivery to after-sales support, ensuring an even more efficient and reliable service.
During the initial phase of the collaboration, the transition to the new services will take place gradually; there may be slight temporary delays, which will be managed with the utmost care to ensure continuity and quality.
Pre- and post-purchase support will be managed partly by Global-e and partly by our customer care team, in order to guarantee continuity and high-quality assistance.
For further information, please visit the Frequently Asked Questions / FAQ Section page.